FAQs
HOW LONG WILL MY ORDER ARRIVE IN?
Your order should be with you within the timescale expected for your chosen delivery country. Once you have placed your order, your order is processed and packed within 3 days. Your order is then shipped by the carrier responsible for delivering the package to you.
It's important to note that the carrier requires time to process the order. Typically, you can start tracking your order from the next working day after the carrier has received it. If the Track & Trace code is not functional immediately, we recommend trying again on the next working day for accurate tracking information.
I NEED TO RETURN MY ITEM(S)?
Return Period: If you wish to return your order, please do so within 14 days of receiving your item.
Shipping: Please note that customers are responsible for the shipping costs of returned items..
Product Condition: Items must be returned clean, unworn, and in their original condition, including labels and packaging. The item must be in its original state, with tags attached.
Proof of Shipment: Please keep your shipment's track and trace code as proof, as we require it for any investigation into missing returns.
Once your returned item is received and checked, your refund will be issued within 10 working days.
I DIDNT RECIEVE MY ORDER.
If you haven't received your order, please consider checking with your neighbour's as at times deliveries may be left with them. Alternatively, attempted delivery notes may have been left in your mailbox with relevant delivery information. While some delivery drivers may not leave notes, you can also review the Track & Trace code sent to you via email to determine the status and location of your order.
If you have still not located your parcel, it is possible that the delivery person marked it as delivered but has not yet completed the delivery. If the issue persists and your order is not delivered the next day, please send us an email at CONTACTUS@EELIYAMARIA.com. Our team will promptly assist you in resolving the matter.
MAYBE YOU WANT TO LAUNCH A BUSINESS?
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
MAYBE YOU WANT TO LAUNCH A BUSINESS?
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.